At Laxmi Narayan Enterprise, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, contact us, or use our services. By using our website, you agree to the practices described in this policy.
1. Information We Collect
- Basic contact details such as your name, company name, email address, phone number, and location.
- Business information you share for enquiries or quotations, including product details, packaging requirements, and order-related data.
- Technical information such as IP address, browser type, device details, pages visited, and time spent on our website (collected through cookies or analytics tools).
- Any additional information you voluntarily provide through forms, emails, WhatsApp, calls, or other communication channels.
2. How We Use Your Information
- To respond to your enquiries, provide quotations, and deliver our packaging products and services.
- To communicate with you about orders, deliveries, service updates, or policy changes.
- To improve our website, content, user experience, and overall service quality.
- To maintain internal records, manage customer relationships, and support business operations.
- To comply with legal requirements, prevent misuse, and protect our rights and the security of our systems.
3. Data Sharing and Security
- We do not sell or rent your personal information to any third party.
- We may share your data with trusted service providers (such as hosting, email, courier, or analytics partners) only when necessary to operate our business and fulfil your requests, and always under confidentiality obligations.
- We use reasonable technical and organisational measures to protect your data from unauthorised access, loss, misuse, or alteration; however, no method of transmission or storage is completely risk-free.
4. Cookies and Tracking
- Our website may use cookies and similar technologies to remember your preferences, analyse site traffic, and improve functionality.
- You can control or disable cookies through your browser settings, but some parts of the website may not function properly if cookies are turned off.
5. Your Rights and Contact
- You may request access to the personal information we hold about you and ask for corrections or deletion, subject to applicable law and our legitimate business needs.
- If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us using the details provided on our “Contact Us” page.
- We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date, and your continued use of the website will indicate your acceptance of the revised policy.